Orders will be processed within 14 BUSINESS days from the date your order was placed. ( This means I have up to 14 business days to make/ package your order THEN it will be shipped! ) After that, you can check tracking on your email/phone confirmation. If you have any shipping inquiries you must contact USPS so they can best serve you. We don't offer cancelations or changes to orders as they go straight into a shipment. Please triple-check your sizes and addresses!
If the order says "delivered" by carrier there is NOTHING Creations By Eliza D is responsible for or can do, you must work with the shipping carrier. We are not responsible for lost or stolen packages.
*******We are not responsible for any in international duties/taxes/tariffs charged to customers upon international delivery. If packages are declined or returned back to us, you will be refunded your order value MINUS the international shipping cost.*******
*Business days refer to M-F and exclude national holidays.
PRE-ORDERS are estimated 4-8 weeks, could be shorter or longer depending on availability.
*Items returned to sender because of a customer address error will be recharged the shipping rate*
Please double-check your cart and shipping information when ordering. We are unable to modify or cancel orders once placed!